FAQs
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If your order arrives damaged, please email stefanie@twinkleapothecary.com ASAP for replacement options.
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Email stefanie@twinkleapothecary.com for order inquiries.
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I am not on social media and do not message/DM through social media apps. Your Instagram or Facebook message will not be seen. Please also note that I do not provide free skincare consultations or medical advice.
Contact your doctor if you have questions about using essential oils, or any of my natural products, especially if you are pregnant, breastfeeding, or have a compromised immune system.
Here's what can't be refilled:
Acne Spot Treatment
The Stain
Sample sizes
Solid products (like deodorant, balm, butter,) but you can wash out the jars and refill them with a powdered product - like cleanser, setting powder, dry shampoo, etc
Everything else can be refilled.
Mail-in refills for 20% off the retail price are available to members of my Patreon (all levels!) and shipping is always free.
Click here to see the guide to reusing and refilling your bottles.
NEW: You can now use your rewards coupons on subscription orders!
Subscriptions are self-service. Cancel your order yourself any time before your next charge date.
To pause, edit, switch, or cancel your subscription orders and to edit your subscription shipping address, log into your account and click on the "My Subscriptions" button.
Updating your subscription address is a SEPARATE ACTION from updating the default address on your Twinkle customer account. Update both to make sure you get your order.
If you move, you are responsible for updating your shipping address before your next charge date. Orders shipped to the wrong address will not be refunded or replaced.
Shiny, Happy Customers:
(From 1213 reviews)This is just what I was looking for heading into NJ's hot and humid summer months. The lotion absorbs quickly leaving my skin soft and smooth, it has a light and pleasant "earthy" scent, and the glass bottle is lovely with a pump that dispenses just the right amount of product. Two thumbs up!!
My 77 year old face loves the rejuvenating lavender hydrosol. It feels so refreshing and I use it every day. I also received a jar of the body butter as a gift - the grapefruit which I love because it is also good for my aging skin. I use it on my feet every day before I head out for my 4 mile walk.
Very smooth and soft on the skin. Smell is very light. Perfect to prevent chafing.
The starter set is amazing for my skin. I can already feel the difference and it’s only been a week.
The filter balm is one of my favorite products from Twinkle Apothecary. I use it every day. Goes on soft and silky and can be used in so many ways- keeps my eyebrows in place, adds highlighting shimmer, add your blush or bronzer to it and use it anywhere you need a bit of moisturizing color.
I recently saw a big name beauty brand come out with a similar product and I giggled to myself thinking...Twinkle Apothecary has been making this for years!
Love the way the balm soaked in and instantly softened my skin. I also love the May flowers set! Will definitely be ordering more amazing products soon.
I was a huge fan of the old cleanser. Now I am loving the soothing properties of the oatmeal and aloe. The two mixed together is absolutely perfect. I still feel the exfoliating benefits of the rice flour and rose hip which are immediately soothed by the oatmeal and aloe-it's the perfect combo!
The scent of this butter is so perfect. Not too strong, nice and citrusy-perfect for heading into summer. The feel is luxurious and doesn’t leave you feeling oiled up. I’m not a lotion/butter fan typically and this jar has me *finally* riding the moisturizing train.
I have always used antiperspirant and was leery that deodorant would work. I read the Twinkle Apothecary reviews which were very helpful. I hope my review will also. Excellent, it works extremely well. I am a dog walker so I'm. outdoors every day. Definitely try this deodorant.
Butter has been my fav for a while now. It's so versatile! I add a drop of clove oil to Patchouli for a grounding foot rub. I coat my arms in Lavender at bedtime for sleeping aromatherapy. Rose is the perfect booster for delicate floral perfume. Speaking of perfume, Nectar on Nectar is like wrapping myself in springtime. I've loved having new Butter scents to play with while keeping all my skin soft at the same time. Excited to see which scent comes next!
I ordered the face oil with the rejuvenating blend 2 weeks ago and I can already tell a difference in my skin! My face is so much more even toned and my breakouts have slowed way down! I’m so happy with this product!
I am really enjoying a surprise scent every month - even the format is a surprise (solid, spray, rollerball)! I love that the scents are themed around the month and it forces me to try something that I would not normally gravitate towards. January’s scent was so herbal and refreshing, February’s scent was very romantic, but I wouldn’t usually go for herbal or romantic, so I’m happy to be pushed out of my patterns and try something new!
I’m loving this scent. I lean toward the grassy cedar scents and this fits perfectly. Lucious and beautiful to wear. I appreciate this one a lot.
This was my first time using dry shampoo and so it actually took me some time to get the knack for using it, yet now I don't know if I can go without it between washes. It works best for me if I use add a light amount and then brush it through my hair loosely, not overworking it. It absorbs oil well, refreshes my hair and somehow even adds a touch of volume. Like all Twinkle products, I recommend this to everyone!
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