






About & FAQs
Welcome,
Twinkle Apothecary is a one-person natural perfume studio, founded in 2015 by Stefanie Grant-Cassel and located in Oklahoma City.
All of the fragrances are hand blended and poured in-house by Stefanie, using the finest essential oils, absolutes, and botanical extractions, in a base of organic grape spirits or organic fractionated coconut oil.
Please read the product pages carefully to learn everything you need to know about the fragrances. More frequent questions are below.
General FAQs:
What is your return policy?
All sales are final. Please start with a small sample first.
When will my order ship?
Everything is handmade to order so please allow up to 5 business days for order processing. All orders ship USPS Ground Advantage.
Can I get expedited shipping?
No.
Do you ship internationally?
I cannot ship alcohol based fragrance internationally. Other products should be fine. Tariffs, additional taxes, and fees are not included and will be the responsibility of the buyer.
Can I pick up my order locally?
No. I closed my retail location in 2023 and do not keep normal business hours.
Do you make custom fragrances?
No, but you may design your own 2-4 note blend using the layering fragrances, here.
Do you work with influencers?
No.
Do you do sales?
Rarely. While these bottles may look unassuming, the ingredients inside are very precious, and very expensive. Designing and crafting them by hand and running this website is a labor of love, and I prefer not to discount my work.
However, I do offer $5 store credit for every verified review. (Begins after 6/6/25, once the Twinkle Stars rewards program ends. These will be issued manually by me so please allow a few hours for processing. Use the same email on your customer account so I know where to send the money!)
Where did all of your other products go?
I loved making and sharing healthy, effective skin and body care products with you for the past 9+ years, but unfortunately people stopped buying enough for me to continue.
I am in the process of sharing all of the recipes on the Twinkle Apothecary Patreon. They can be purchased à la carte in the shop for $3-$5 each, or are free for paid members ($5/month, $54/year.)
Be sure to keep an eye on your inbox or text messages to receive updates in the event that I am able to release a limited edition batch of skin care, body butter, or makeup.
How do I manage my subscription?
You can cancel, pause, or skip your Surprise Scent Monthly subscription by logging into your account and clicking on the button that says “My Subscriptions.”
If you move, you will need to update the address on your subscription order before your next charge date. Note that this is a separate action from updating the default address on your account and must also be done in the subscription portal. Please contact me if you need assistance.
How can I get in touch?
I’m available via email: stefanie@twinkleapothecary.com
You’re also welcome to connect with me via Patreon.