FAQs
Orders ship within 1-5 business days. Most orders ship within 3 business days.
Check the announcement banner at the top of the page to see what's shipping today.
All sales are final. Start with a sample to find out how this product will work for you.
If your order arrives damaged, please email stefanie@twinkleapothecary.com ASAP for replacement options.
For questions about this product: Scroll down and click on the button that says "Ask a question." I will respond here ASAP.
Email stefanie@twinkleapothecary.com for order inquiries.
Socially: Join the Twinkle Apothecary Patreon community for a weekly chat and Q&A session.
In-person: come say hello at the Twinkle studio. We're open 10 am - 3 pm, closed Wednesdays and Sundays.
I do not message through social media apps and I do not provide free skincare consultations or medical advice.
Contact your doctor if you have questions about using essential oils, or any of my natural products, especially if you are pregnant, breastfeeding, or have a compromised immune system.
Here's what can't be refilled:
Acne Spot Treatment
The Stain
Sample sizes
Solid products (like deodorant, balm, butter,) but you can wash out the jars and bring them in to be refilled with something else.
Everything else can be refilled in-store.
Mail-in refills are only available to members of our Patreon (all levels!) and shipping is always free.
Click here to see our guide to reusing and refilling your bottles.
Coupons aren't applicable to subscription products, because they are already discounted. You can add non-subscription products to your cart and your coupons will be applied to those items.
Cancel your order yourself any time before your next charge date.
To pause, edit, switch, or cancel your subscription orders and to edit your subscription shipping address, log into your account and click on the "My Subscriptions" button.
Updating your subscription address is a SEPARATE ACTION from updating the default address on your Twinkle customer account. Update both to make sure you get your order.
If you move, you are responsible for updating your shipping address before your next charge date. Orders shipped to the wrong address will not be refunded or replaced.
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I had given up on powders, thinking I was forever doomed to an unavoidable mid-day forehead shine. I decided to try this powder on a whim, and it is absolutely the best powder I have ever used in my life. I am forever changed.
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I just got the mother-of-pearl and Ruby shimmer balms in a tube and I LOVE them! The colors are so so pretty on and what’s even more, they feel amazing. So soft and nourishing. I don’t think I’ve ever had a lipstick that feels nourishing too. Pretty amazing! Love love love 💓